We at Jumbo Travel can only advise of the requirements for British and Irish passport holders. For British and Irish passports endorsed in any way and all other passport holders, requirements should be checked with the relevant embassy. You should ensure that you have a valid 10 year passport and, as many countries require expiry dates on passports to be a considerable length of time after the return from holiday, we would recommend that your passport is valid for 6 months after return to the UK. Many countriesnow require children to hold their own passports and therefore, Junbo Travel recommends that all children (above the age of 16) travel on their own passports.
Visas
Clients are responsible for obtaining visas themselves. The cost, method of obtaining a visa, and time necessary for application, vary considerably between countries and are subject to change. We would therefore advise you to contact the relevant Embassy at the earliest opportunity for the most up to date information.
Health
Recommended inoculations for travel may change at any time and you should consult your doctor on current recommendations before your departure. Health requirements for your holiday destinations are outlined in the Department of Health leaflet entitled 'The Traveller's Guide to Health', which is available by calling 0800 555 777. It is your responsibility to ensure that you obtain all recommended inoculations, take all recommended medication and follow all medical advice in relation to your trip.
Safety
At Jumbo Travel, we take the safety and security of our clients extremely seriously. If the Foreign Office advises that people should not visit a particular country, then we would act on this. However we are sure you appreciate from press and television coverage that the political, economic and social conditions in many of the countries we feature are not as stable as we are used to in Europe. Sadly crimes against both people and their property are a fact of life the world over, and when in a foreign country it is very important to be extra vigilant and avoid drawing attention to your-self by wearing expensive jewellery, carrying expensive camera equipment etc. Travellers have the same responsibility for their personal safety and that of their possessions, as they do at home. Jumbo Travel operate to many parts of the world, some of which do not conform to British health and safety standards. We request that all hotels comply with the local regulations applicable in their country for health and safety but we cannot guarantee that these meet British standards and therefore urge that you undertake reasonable precautions to protect your family and yourself whilst on holiday.
Flight seat requests
Jumbo staff strongly recommend (particularly if you are flying economy class), that you check in early if you have particular seat requests. We have no control over the allocation of seats and even if pre-booked with the airline, no guarantee can be made that they will be still available on departure.
Direct flights
The flight routings used in connection with our holidays may be used on special fares which do not necessarily take the most direct route. Some itineraries require a change of aircraft en route. A flight that is described as direct is one where there is no need to change aircraft during the journey. However stops may be made en route for re-fuelling or to let passengers on and/or off.
Smoking on flights
The majority of airlines have introduced a total smoking ban on most or all of their flights. Please ask at the time of booking if this information is important to you.
Special requests
Where special requests i.e. diet, room location, a particular facility at a hotel, flight seat requests and/or particular meals etc. are an important factor in the choice of holiday, you must advise us at Jumbo Travel when the booking is made. We are happy to pass your request on to the hotel or airline but cannot guarantee that it will be accommodated. Jumbo Travel will also pass on any dietary requests to airlines but we recommend that you check directly with the airline once your tickets have been issued.